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Dear customer, we are a company that caters to business operators, so we need to establish a stricter service system and standards.On one hand, it ensures the smooth operation of our business; on the other hand, it also guarantees the quality of customer service.If you are not satisfied with our service terms, please contact us and we will humbly accept your feedback.But before we make any changes, please respect our service terms. 1: 7-day return guarantee, 15-day exchange guarantee, agent warranty period up to 1 year, long-term protection. 2: The warranty period is calculated based on the order receipt time 3: Within 7 days after signing for the product, if you are not satisfied, you can return it, and the shipping cost will be borne by the buyer.Note: Returns are not accepted if the outer packaging is damaged, dirty, or missing accessories 4: Within 15 days after signing for the product, if you are not satisfied, we can provide an exchange service, and the shipping cost will be borne by the buyer.Note: If the outer packaging is damaged or dirty, or if accessories are missing, we offer a non-exchange service 5: For all after-sales parts, the buyer is responsible for the return shipping costs, including any issues with the received goods on the same day 6: In the case of cooperation, our company will bear the shipping costs for all after-sales items returned by customers.[Shipping costs for items not received within three months are borne by the buyer] 7:5-6 Explanation: Article 5 may be difficult for customers to understand why they need to bear shipping costs even if there are quality issues on the day of receipt. For Taobao shopping with quality issues, Taobao merchants with fewer orders will be responsible for all shipping costs within 3 days if there are quality issues, and those with more orders will be responsible for all shipping costs within 7 days if there are quality issues.After this time, the shipping cost will be borne by the buyer.But since you have a long-term partnership with us, if the quality of the goods you sell is compromised within a year, we will cover the shipping costs and send them back to you. Please refer to clause 6 for more details. 8: Our company can only provide warranty for products. If the packaging is damaged, we cannot replace it for you 9: Special Note: All returned items will be rejected, and any other costs or losses incurred will be the responsibility of the buyer. The following situations are not covered by the warranty: 1: Products beyond the warranty period 2: The product is not provided by us 3: The website has removed products that are no longer for sale 4: The product has no quality issues 5: Due to damage during transportation by the logistics company, but the customer did not promptly collect evidence and provide feedback, they accepted it as normal. 6: The product has been subjected to: abnormal use, storage under abnormal conditions, exposure to moisture, exposure to excessively high or low temperatures, unauthorized repairs, misuse, negligence, abuse, accidents, alterations, improper installation, force majeure, food or liquid spills, normal wear and tear of the product, etc. Regarding express logistics: We default to using "STO Express" for shipping. Product quotes do not include express and logistics fees. If you need to use other couriers, please contact customer service to make notes and modify the shipping cost.Within Guangdong Province, delivery by "Xinfeng Logistics" usually takes 1-2 days; for deliveries outside the province via "Aneng Logistics, ZTO Express, Yunda Express, Baiteng Logistics, Chengxin Logistics," it takes 3-5 days. In remote areas, delivery may take an additional 1-2 days. Please be patient.