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Shipment: 1.All orders will be shipped within 7 business days after your payment is clear, please make sure your shipping address is corret and the phone number is avaiable. 2.For parcels less than 2kgs, we will ship your orders by Chinapost air mail. if your orders exceeds 2kgs, we may choose shiping by DHL, Fedex or UPS. 3.We will inform you if the shipping method is changed, so please keep in touch. 4.We do not guarantee delivery time on all international shipments due to differences in customs clearing. 5.Please note that buyers are responsible for all additional customs fees,brokerage fees,duties,and taxes for importation to your country. 6.These additional fees may be collected at time of delivery. 7.We will not refund shipping charges for refused shipments. 8.The shipping cost does not include any import taxes,and buyers are responsible for customs duties. Returns: 1.We do our Best to serve our customers the best that we can. 2.We offer exchanges for broken or wrong items. Refund is permit only when the parcel lost or buyer return the items within 15 days of your receipt. 3.However,the buyer should make sure that the items returned are in their original conditions. 4.If the items are damaged lost when they are returned,the buyer will be responsible for such damage or loss,and we will not give the buyer a full refund. 5.The buyer should try to file a claim with the logistic company to recover the cost of damage or loss. 6.The buyer will be responsible for the shipping fees to return thd items. Feedback: 1.Your satisfaction and positive feed bacj is very important to us,Please leave positive feedback and 5 stars if you are satisfied with our items and services. 2.If you have any problems with our items or services,please feel free to contact us first before you leave negative feedback. 3.We will do our best to soe any problems and provid you with the best customer services.